FAQ
1. What makes your magnetic lashes different?
Our lashes are reusable, cruelty-free, and designed for all-day comfort. Inspired by the fierce women of The Vampire Diaries, each style are unique and fabulous just like you. Plus, they’re beginner-friendly—no glue, no mess, just snap and slay!
2. How do I apply magnetic lashes?
It’s easy!
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Place the top lash strip above your natural lashes.
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Snap the bottom strip underneath to secure.
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Adjust for a perfect fit.
For a detailed guide, check out our How-To Video in our instagram.
3. How long do magnetic lashes last?
With proper care, our lashes can be reused up to 50 times. Just gently clean them after each use and store them in their case to maintain their shape.
4. Are your lashes suitable for sensitive eyes?
Yes! Our lashes are made with ultra-lightweight, hypoallergenic materials and contain no glue, making them perfect for sensitive eyes.
5. Can I wear magnetic lashes with glasses?
Absolutely! Our lashes are designed to be lightweight and low-profile, so they won’t interfere with your glasses.
6. Do you ship internationally?
Yes, we ship worldwide! Shipping times and fees vary by location. For more details, visit our Shipping Policy page [insert link].
7. How can I pay if I’m in Australia?
To save on transaction fees, Australian customers can purchase via bank transfer. Simply DM us on Instagram or email us for our bank details, and we’ll guide you through the process.
8. How Long Does It Take to Make the Lashes?
Our magnetic lashes are handmade with care and precision, ensuring each pair meets our high standards of quality and comfort. From design to production, it takes approximately 1 weeks to create each set. We believe in quality over speed, so every lash is crafted to help you embrace your uniqueness.
9. How Long Does Shipping Take?
We know you’re excited to get your lashes, so we’ve made shipping as fast and reliable as possible! Here’s what to expect:
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Standard Shipping: 7-14 business days (depending on your location).
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Express Shipping: 5-10 business days (available at inbox).
Once your order is shipped, you’ll receive a tracking number so you can follow your lashes on their journey to you.
10. What’s your return policy?
We offer hassle-free returns within 3 days of purchase, provided the product is unused and in its original packaging. Visit our Returns Policy page for more details.
11. How do I clean and care for my lashes?
Gently remove any adhesive or makeup residue with a cotton swab and makeup remover. Let them air dry, then store them in their case to keep them looking flawless.
12. How can I contact you?
We’re here to help! DM us on Instagram @Katherina_.anderson or email us at Katherinaandersonwealthy@gmail.com. We respond within 24-48 hours.
Still Have Questions?
Don’t hesitate to reach out! We’re here to help you slay, one lash at a time. 💕
